![]() If approved that the product that was sent was incorrect we will then send out the correct product. If not in a resalable condition you will be charged for the incorrect product. Once approved you will then be refunded for the collection fee and incorrect product only if in a resalable condition. When the items are received into our warehouse they will be checked whether they are incorrect. Return Incorrect Items Goods that are missing or incorrect from delivery must be reported to Catering24 in writing within 7 days from delivery. £12.50 ex vat up to 5 boxes, then £2.50 ex vat per box after. If you would like to have a collection service we can arrange this at the following costs. You can return goods back to us using your own postage and we will provide you a returns address. This is payable upon return application being accepted or out of your refund. Some unwanted Items also have a restocking fee of £15.00 or 30% whichever is greater. We will only refund products returned within 30 days that are in a resaleable condition. ![]() Return Unwanted Items Please note that we will not refund any collection fees for unwanted items. If you would like to make a return of a product please contact us by email at Please provide your order number, the product you would like to return & the reason for the return. You don’t need a forklift truck as the lorry will have a tail lift. Large orders may be delivered on a pallet to keep your goods safe and give a reliable delivery service. Telephone or email orders cut off remains at 4.45pm for next day delivery as customer service team finish at 5pm. Orders under £100 will be £5.95 delivery charge. For latest and accurate rates use the checkout. *Free Delivery Service is not available in some zones within Scotland and unavailable in NI, Europe, and other offshore locations. Please note if large orders £600+ are placed between 4pm & 7pm there is a possibility that only part of your order will be sent next day and the remainder will be day 2. **Order cut off time refers to our despatch cut off time, for example, an order placed before 7pm can be dispatched the same day for next day delivery if it's on a working day (Mon-Fri). UK Mainland - Additional charges to some areas of Scotland, Highlands & Islands may apply. Please call for more details.All Prices & Delivery Charges are excluding VAT 20% A one color imprint is included in the price. Use a neon color imprint for modern theme, a metallic color for a high tech company, or a multicolor imprint to make your company logo dazzle! Unlimited number of imprint colors are available. The 12 ounce size is perfect for many uses as well. ![]() With all that flexibility, your imprint will never look better! A great idea for everything from weddings to class reunions to resorts to corporate conventions. Multicolor imprints are also available on one side for an additional cost. Even better, there are no PMS matching charges, no upcharges for neon or metallic imprint colors, and no extra charge for second side or wrap imprints. Next, it is made of recyclable materials and this allows you to feel good that you are making an earth-friendly statement. First, it is made and printed in the USA which allows your business to contribute to the economy. These 12 ounce plastic cups have a beautiful look and come with a variety of options that make it stand out. ![]()
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